vc789 Terms & Conditions
Please read all of the following terms and conditions carefully before using this platform. By registering an account, you are considered to have agreed to all of these terms.
- 1. General Provisions
- 2. Eligibility & Age
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotional Offers
- 6. Betting Rules
- 7. Prohibited Activities
- 8. Account Suspension & Closure
- 9. Privacy & Data Protection
- 10. Limitation of Liability
- 11. Dispute Resolution
- 12. Changes to Terms
- 13. Contact
These terms and conditions ("Terms") apply to all users of the vc789 platform and its services. By visiting the vc789 website, creating an account, or using any of its services, you agree to abide by all of the terms below.
These Terms form a legally binding agreement. If you disagree with any part of these Terms, please stop using this platform.
vc789 is a secure and reliable online betting and casino platform. We use SSL encryption technology to protect users' personal and financial information. Fair play and transparency are our core principles.
To create an account and use vc789 services, you must meet the following eligibility requirements:
- You must be at least 21 years old.
- You must confirm that you are operating the account in your own name and for your own benefit.
- You are not currently enrolled in any gambling addiction treatment program.
- You have not voluntarily added your name to a self-exclusion list.
- You are not an employee, director, or family member of a vc789 employee or director.
Providing false information about your age or identity at the time of registration will result in immediate account closure, and the associated balance may be forfeited.
Each user may create only one account. If a single person holds multiple accounts, all of them will be closed and any bonuses will be cancelled.
Information Required at Registration
- Your full legal name (as shown on your national ID card)
- An active mobile number (linked to your bKash, Nagad, or Rocket account)
- Your correct date of birth
- A strong password
Account Security
It is your responsibility to keep your account password and login details confidential. Do not share your account details with anyone. If you become aware of any unauthorised access to your account, notify the vc789 support team immediately.
vc789 currently processes transactions through Bangladesh's most popular mobile banking services. Our accepted payment methods are: bKash, Nagad, and Rocket. Please note that Rocket is the mobile wallet service of Dutch-Bangla Bank.
Deposit Terms
- Minimum deposit amount: ৳100 (applicable for each method).
- Deposits must be made only from a mobile banking account registered in your own name.
- Deposits from accounts registered in a third party's name are not accepted.
- Deposits will generally be credited to your vc789 account instantly.
Withdrawal Terms
- Minimum withdrawal amount: ৳1,000.
- Withdrawals can only be made to the same mobile banking account used for the deposit.
- Withdrawal requests typically take between 30 minutes and 3 hours to process.
- All wagering requirements associated with any applicable bonus must be met before a withdrawal can be made.
When you register at vc789, you will receive a welcome bonus: a 100% bonus on your first deposit, up to a maximum of ৳5,000.
Welcome Bonus Examples
- Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
- Deposit ৳12,000 → Bonus ৳5,000 (maximum limit) → Total Balance ৳17,000
Wagering Requirement
A 10x wagering requirement applies to the bonus received. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
Other Bonus Terms
- Each bonus offer can be used only once.
- Bonus offers may have a specific expiry date; the bonus will be cancelled once it expires.
- vc789 reserves the right to cancel a bonus and any associated winnings if evidence of bonus abuse is found.
- Certain games or bet types may contribute less toward wagering calculations — the detailed terms of each individual offer apply.
All bets placed on vc789 are considered final. Once a bet is confirmed, it cannot be changed or cancelled, unless a technical error occurs in the system.
Sports Betting
- All sports bets will be settled according to the applicable market rules.
- If a match is cancelled or postponed, bets will be refunded — subject to specific conditions.
- In live betting, markets may be suspended at any time.
- vc789 reserves the right to void bets placed at clearly incorrect odds.
Casino & Slot Games
- The outcome of all casino games is determined by an impartial Random Number Generator (RNG).
- Game rules are governed by the guidelines of the respective game provider (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe).
- Any game round interrupted due to a technical error will be considered void and the bet amount will be refunded.
The following activities are strictly prohibited on the vc789 platform:
- Creating multiple accounts or operating another person's account.
- Registering using a false or fake identity.
- Bonus abuse or fraudulent bonus-related activities.
- Placing bets using automated software, bots, or any other unauthorised technology.
- Attempting to damage or hack the platform's security or technical systems.
- Betting using third-party funds or engaging in money laundering activities.
- Participating in fraudulent activities with other users.
- Behaving in a rude or offensive manner toward vc789 staff.
vc789 reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- In the event of a breach of these Terms.
- If the identity verification process is not completed.
- If suspicious financial activity is detected.
- At the user's own request (self-exclusion or voluntary closure).
- In the case of an account that has been inactive for a long period.
User's Right to Close Their Own Account
If you wish to close your account at any time, please contact the vc789 support team. You will be given the opportunity to withdraw your available balance before the account is closed, provided all conditions are met.
vc789 treats the protection of your personal information as its highest priority. We use SSL encryption technology to keep all data transmissions secure.
Your information will not be sold or transferred to any third party, unless required for legal purposes, fraud prevention, or identity verification.
To read our full privacy policy, please visit the Privacy Policy page.
vc789 accepts no responsibility in the following situations:
- If a bet is missed due to internet disconnection or a technical failure.
- If a transaction is delayed due to a failure by a third-party software or service provider (such as a mobile banking provider).
- Loss caused by the user's own negligence or error.
- Unauthorised access to an account by a third party, if the user did not follow security precautions.
In the event of any dispute, the transaction records held in vc789's system will be considered the final evidence.
If you have any dispute or complaint, please contact the vc789 customer service team first. Our support team is available 24/7 via live chat and email in both Bengali and English.
If a mutually agreed resolution cannot be reached, the matter will be settled in accordance with the guidelines of vc789's governing authority. For any dispute relating to these Terms, vc789's designated process shall be considered final.
vc789 reserves the right to change, amend, or update these terms and conditions at any time. Efforts will be made to notify registered users of any significant changes.
If you continue using the vc789 platform after any changes to the terms and conditions, you will be considered to have accepted the new terms. We therefore encourage you to visit this page regularly.
The date of any change will always be noted at the top of this page as "Last Updated".
If you have any questions or complaints about these terms and conditions, please contact us:
- Email: [email protected]
- 24/7 Live Chat: via the vc789 website
Our support team provides assistance in both Bengali and English.